英特尔DC P3520死机？

您好SeanW_SSD，感谢您联系英特尔技术支持。据我们了解，您需要有关英特尔®SSDDC P3520系列的帮助。
如果我们正确推断，要开始诊断和随后的故障排除可能需要我们解决，我们将非常感谢您，请回复此帖，并提供以下重要的基本信息： 
系统集成（请描述您的系统如何集成;请包括所有组件的制造商和型号）操作系统信息（操作系统分发，内核版本等）英特尔®SSDDC中显示的指示灯图片
P3520系列您为这些驱动器（主驱动器，存储/辅助驱动器，RAID阵列的一部分等）提供的用途。
图片和产品标记（https://www.intel.com/content/www/us/en/support/articles/000025532/memory-and-storage.html）。
BIOS能够识别驱动器吗？我们期待您的回复。最好的问候，Josh B.Intel客户支持。



以下为原文

Hello SeanW_SSD,
 
Thank you for contacting Intel Technical Support.
 
As we understand, you need assistance with your Intel® SSD DC P3520 series. If we infer correctly, to begin diagnosis and consequent troubleshooting that could take us to a resolution, we would appreciate if you could, please, reply to this post with the following, important, basic information:
 

• System integration (please, describe how your system is integrated; please, include the manufacturer and model of all the components)
  
• Operating system information ( OS distribution, Kernel version, etc)
  
• A picture of the lights that are showing in the Intel® SSD DC P3520 Series
  
• Usage that you are giving to these drives (primary drives, storage/secondary drives, part of a RAID array, etc).
  
• Pictures and the marking of your product (https://www.intel.com/content/www/us/en/support/articles/000025532/memory-and-storage.html).
  
• Is the BIOS able to recognize the drive?
  

 
We will be looking forward to your reply.

Best regards,

Josh B.
Intel Customer Support.

嗨Josh，
1.华擎Z370太极和华擎X99 WS-E主板 - 均采用最新的UEFI。
此外，不适用于华擎Z170 OC Formula和ASUS ROG MAXIMUS X APEX。
2. Win Server 2012 R2（带有最新更新）和Win 10 Pro 64位1803
4.用于VM存储的辅助存储设备和我的网络共享文件夹。
6.在任何系统上都不显示在UEFI中。
Pix附加。
谢谢。     
照片9月3日，8 32 42 PM.jpg 
1.6 MB      
照片9月3日，8月34日晚上11点 
321.4 K.



以下为原文

Hi Josh,
 
1. ASRock Z370 Taichi and ASRock X99 WS-E Motherboards - both on the latest UEFIs. Also, doesn't work on an ASRock Z170 OC Formula nor ASUS ROG MAXIMUS X APEX.
2. Win Server 2012 R2 (with latest updates) and Win 10 Pro 64-bit 1803
4. Secondary storage device for VM storage and my network sharing folders.
6. Doesn't show in the UEFI on any system.
 
Pix attached.
 
Thank you.

•   Photo Sep 03, 8 32 42 PM.jpg 1.6 MB
  
  
•   Photo Sep 03, 8 34 11 PM.jpg 321.4 K
  
  

您好SeanW_SSD。感谢您的回复和所提供的信息。您将很快收到我们的高级技术支持部门的电子邮件，以便进一步为您提供帮助。感谢您的耐心和理解。最好的问候，Josh B.Intel客户
支持技术人员与英特尔公司签订合同



以下为原文

Hello SeanW_SSD.
 
Thank you for your reply and the information provided.
 
You are going to receive an email shortly from our advance technical support department in order to further assist you.
 
Thank you for your patience and understanding.
 
Best regards,
 
Josh B.
Intel Customer Support Technician
Under Contract to Intel Corporation