英特尔
直播中

李泓翔

7年用户 210经验值
私信 关注
[问答]

英特尔SSD 600P128GB仅读取为16GB

我有一台英特尔SSD600p 128gb,安装到PC后,不是我的设备管理器无法识别SSD,通过使用英特尔SSD工具箱,我只看到16GB,仍然无法使用它。
我需要帮助重新格式化并使该设备适用于我的PC。

以上来自于谷歌翻译


以下为原文

I got an Intel SSD600p 128gb, after install to PC, not my device manager can't recognize the SSD, by using Intel SSD toolbox, I only see 16GB, and still not able to use it.

I need help to reformat and make this device work for my PC.

回帖(2)

汤宇

2018-10-18 14:40:43
您好strajerry,感谢您联系英特尔®技术支持。据我们了解,您需要有关英特尔®SSD600p系列(128GB)的帮助。
如果我们正确推断,开始诊断和随后的故障排除可能需要我们解决,我们将不胜感激,如果可以的话,请回复此帖,其中包含以下重要的基本信息:SSU日志.-转到
https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility?v=t并下载软件.2-下载完成后,打开它.3-标记“Everything”框,然后
单击“扫描4.-完成扫描后,单击”下一步。“5-单击”保存“.6-将文件附加到您的回复中。 
窗口“磁盘管理”的屏幕截图显示了所有硬盘和分区。
窗口“设备管理器”的屏幕截图显示了您的所有硬件。我们期待您的回复。最好的问候,JoshB.Intel®客户支持技术人员与英特尔公司的合同

以上来自于谷歌翻译


以下为原文

Hello strajerry,
 
Thank you for contacting Intel® Technical Support.
 
As we understand, you need assistance with your Intel® SSD 600p Series (128GB). If we infer correctly, to begin diagnosis and consequent troubleshooting that could take us to a resolution, and we would appreciate if you could, please, reply to this post with the following, important, basic information:
 
The SSU logs.
 
1-            Go to https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility?v=t and download the software.
2-            When finished downloading it, open it.
3-            Mark the box "Everything" and then click "Scan.
4-            When finish scanning, click "Next."
5-            Click on "Save."
6-            Attach the file to your reply.
 

  • A screenshot of the “Disk Management” of windows showing all your HDDs and partitions.
  • A screenshot of the “Device Manager” of windows showing all your hardware. 
We will be looking forward to your reply.
 
Best regards,

Josh B.
Intel® Customer Support Technician
Under Contract to Intel Corporation
举报

李玉鑫

2018-10-18 14:57:56
引用: jerry1978 发表于 2018-10-18 13:47
您好strajerry,感谢您联系英特尔®技术支持。据我们了解,您需要有关英特尔®SSD600p系列(128GB)的帮助。
如果我们正确推断,开始诊断和随后的故障排除可能需要我们解决,我们将不胜感激,如果可以的话,请回复此帖,其中包含以下重要的基本信息:SSU日志.-转到
https://downloadcenter.intel.com/download/25293/Intel- ...

你好strajerry,感谢您联系了英特尔技术支持。
自上次沟通以来,我们没有收到您的回复,我们想知道您是否需要进一步的帮助,或者我们是否可以结案;重要提示:如果需要进一步的帮助或澄清,如果您回复此帖子,我们将不胜感激。
除非您的询问完全不相关,否则不要写新的。
通过这种方式,我们将防止生成重复的帖子,我们不会失去思路。我们期待您的回复。最好的问候,JoshB.Intel®客户支持技术人员与英特尔公司的合同

以上来自于谷歌翻译


以下为原文

Hello strajerry,

Thank you for having contacted Intel Technical Support.   
 
We have not heard from you since our last communication and we would like to know if you need further assistance or if we can close this case?
 
Important note: Should further assistance or clarification be required, we will greatly appreciate if you reply to this post instead of writing a new one unless your inquiry is completely unrelated. This way we will prevent generating a duplicate post and we will not lose the train of thought.
 
We will be looking forward to your reply.

Best regards,

Josh B.
Intel® Customer Support Technician
Under Contract to Intel Corporation
 
举报

更多回帖

发帖
×
20
完善资料,
赚取积分